Refund policy
Last updated 23 September 2026
1. 14-day refund
You may request a full refund within 14 days of purchase if no blueprint has been generated and no credits have been used on the purchased plan or pack.
2. After use
Once a blueprint is generated or credits are used, the digital service has been delivered and the purchase is not refundable, except where required by law or where the service failed on our side.
3. Service failures
If a paid action fails on our side (for example, a blueprint cannot be generated), credits for that action are returned automatically. Contact support if a balance looks wrong.
4. How refunds work
Refunds are issued to the original payment method through Stripe. Unused credits from a refunded purchase are withdrawn and the purchase's features are revoked.
5. Requests
Request a refund through the support chat with your receipt e-mail. We respond within five business days.